Official Documents

Privacy Policy waze128 – Your Personal Data Protection

Waze128 is committed to protecting the privacy and personal data of every user. This document transparently explains how we collect, use, store, and protect your information as a member of our platform.

Updated: January 2026  |  Malaysia
256-bit SSL encryption protects all your data
Your data is never sold to any third party
You have the right to access and delete your data

Waze128 understands that privacy is more than a policy – it is a promise to every member who entrusts us with their personal information. This Privacy Policy has been drafted to comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and international standards relating to personal data protection. By using the waze128 platform, you agree to the terms set out in this document.

1 Information We Collect

In operating the waze128 platform, we collect several categories of information from our users. This collection is done directly from you or automatically through your use of the platform.

Information you provide directly:

  • Full name as stated on your identity card (MyKad)
  • Identity card or passport number
  • Date of birth and gender
  • Email address and mobile number
  • Bank account details including bank name, account number, and account holder name
  • Username and password in encrypted form
  • Identity verification documents (KYC) such as copies of MyKad and bank statements

Information collected automatically:

  • IP address and device information (device type, operating system, web browser)
  • Login data and user session activity
  • Deposit and withdrawal transaction history
  • Gaming and betting activity records
  • Cookie data and similar tracking technologies
  • Geolocation data (state/region, not precise location)
We never ask for your password via email, Telegram, WhatsApp, or any other communication channel. If you receive such a request, it is a fraudulent attempt. Please report it to our support team immediately.
Data Category Example Primary Purpose
Identity Data Name, IC, date of birth Account verification & KYC
Contact Data Email, phone number Communications & notifications
Financial Data Bank account number Payment processing
Technical Data IP address, device type Security & performance
Usage Data Game and betting records Service improvement

2 How We Use Your Information

Every piece of information we collect is used for a legitimate, transparent, and necessary purpose to enable waze128 to operate effectively while delivering the best experience to every member.

  • Create, verify, and manage your user account on the waze128 platform
  • Process deposits, withdrawals, and all financial transactions securely and accurately
  • Conduct the KYC (Know Your Customer) process to comply with legal requirements
  • Detect and prevent fraud, money laundering, and other illegal activities
  • Provide effective customer support via live chat, Telegram, and email
  • Send important notifications related to your account, transactions, and security
  • Send promotional information and exclusive offers (only if you have given consent)
  • Analyse usage patterns to improve platform performance and experience
  • Fulfil legal obligations and applicable regulatory requirements
Marketing Opt-Out: You may opt out of marketing communications at any time by contacting our support team or using the unsubscribe link included in every promotional email.

3 Data Storage and Security

Waze128 employs industry-grade security infrastructure to ensure all members' personal data is stored securely and protected against unauthorized access, loss, or misuse.

Security measures we practice:

  • Data encryption using 256-bit SSL/TLS protocols for all communications between your device and our servers
  • Passwords are stored in an irreversible hashed format using the bcrypt algorithm
  • Databases are protected by multi-layered firewalls and intrusion detection systems
  • Internal access to user data is restricted to authorised personnel only and fully logged
  • Security audits and penetration testing are conducted regularly by independent third parties
  • Daily data backups with full encryption stored in geographically separate data centers

Data retention periods depend on legal requirements and the purpose of collection. Active account data is retained for the duration the account remains active. Following account closure, transaction and KYC data is retained for a minimum of 7 years to comply with Malaysia's anti-money laundering legislation (AMLA). Technical data and logs are deleted after 12 months.

While we take all reasonable precautions, no security system is 100% guaranteed. You also play an important role in protecting your account – make sure your password is strong, unique, and never shared with anyone.

4 Sharing Information with Third Parties

Waze128 does not sell, rent, or trade your personal data to any third party for marketing purposes. However, there are certain situations where we may need to share your information with carefully selected third parties:

  • Payment service providers: To securely process your deposits and withdrawals via FPX, Touch 'n Go, GrabPay, and DuitNow
  • Game providers: Game session data is shared with game software providers to enable gameplay — only the minimum necessary data is shared
  • Statutory authorities: Information may be disclosed to the police, courts, or regulatory bodies as required by Malaysian law
  • Technical partners: Cloud and infrastructure service providers that help us operate the platform — all subject to strict data protection agreements
  • Identity verification agent: For KYC verification and fraud prevention purposes only

All third parties that receive waze128 user data are required to comply with data protection standards equivalent to or higher than our own. Any third party that fails to meet these standards will have their partnership terminated immediately.

5 Cookies and Tracking Technologies

Waze128 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled.
  • Functional Cookies: Save your preferences such as language, display settings, and login details for ease of use.
  • Analytics Cookies: Help us understand how users interact with the platform for continuous improvement. This data is collected in aggregate and does not identify individuals.
  • Security Cookies: Used to detect suspicious activity, prevent fraud, and protect your account.

You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality of some parts of the waze128 platform. For the best experience, we recommend keeping essential and functional cookies enabled.

6 Your Rights as a User

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding your personal data held by waze128. We fully respect these rights and provide simple mechanisms for you to exercise them.

Right of Access Request a copy of the personal data we hold about you
Right to Rectification Request correction of inaccurate or incomplete data
Right to Erasure Request deletion of data when it is no longer required
Right to Object Object to data processing for direct marketing purposes
Right to Portability Receive your data in a machine-readable format
Right to Restriction Request restriction of data processing under certain circumstances
To exercise any of the rights above, contact our support team via live chat or email at [email protected]. We will process your request within 14 business days. Please note that some requests may be limited by our legal obligations.

7 Children's Data Protection

The waze128 platform is strictly for individuals aged 18 and above. We do not intentionally collect or process any personal data from individuals under the age of 18.

If we discover that personal data of a minor has been collected without our knowledge, we will take immediate action to delete that data and close the account in question. Age verification is implemented at the point of registration and reinforced through the KYC process to ensure compliance with this policy.

If you have information that a child under the age of 18 has registered or used the waze128 platform, please contact us immediately at [email protected] so that we may take the appropriate action.

8 Cross-Border Data Transfers

In operating the platform, your personal data may be transferred to, stored in, or processed in countries outside Malaysia. This occurs primarily when we use international technology service providers for cloud infrastructure, payment processing, or gaming services.

All cross-border data transfers carried out by waze128 are subject to strict protections. We ensure that the recipient country maintains a level of data protection equivalent to Malaysia's PDPA, or we put in place additional data protection agreements with the receiving entity to keep your data safe and secure.

  • All data transfers are carried out only when necessary and for a legitimate purpose
  • Strict data processing agreements (DPA) are signed with all international service providers
  • Data is fully encrypted in transit using TLS 1.3 encryption
  • You have the right to obtain further information about cross-border data transfers involving your data

9 Changes to This Privacy Policy

Waze128 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. We will always notify you of any material changes.

  • Notifications of material changes will be sent to your registered email at least 14 days before the changes take effect
  • Announcements about Privacy Policy changes will also be displayed prominently on the platform's home page
  • The "Updated" date at the top of this document will always reflect the latest version
  • Continued use of the waze128 platform after the effective date means you accept the latest version of the Privacy Policy

We encourage you to review this Privacy Policy periodically. If you disagree with any changes made, you have the right to close your account and stop using the waze128 platform before those changes take effect.

10 How to Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the waze128 Data Protection Officer (DPO) team is ready to assist you.

  • Email: [email protected]
  • Telegram: @waze128support
  • Live Chat: Available 24/7 on the waze128 app
  • Response time: We aim to respond within 2 hours for general enquiries and 14 business days for formal personal data requests
Effective date of this Privacy Policy: 1 January 2026. This version supersedes all previous versions of the waze128 Privacy Policy. We are committed to always acting in the best interests of your privacy and data security.

Waze128's Commitment to Your Privacy

Privacy is more than a document – it is a core value that shapes every decision we make when handling our members' personal data.

Industry-Grade Encryption

All data transmitted between your device and waze128 servers is protected by 256-bit SSL/TLS encryption – the same technology used by leading financial institutions worldwide.

Malaysia PDPA Compliance

The waze128 Privacy Policy is fully designed in accordance with Malaysia's Personal Data Protection Act 2010. We operate within a clear and accountable legal framework.

No Data Sales

Your personal data has never been and will never be sold, rented, or transferred to advertisers or data brokers. We respect the trust you place in us.

Full Control by You

You have the full right to access, correct, download, or delete your personal data at any time. We provide a simple and transparent process for every request.

Regular Security Audits

Waze128's security systems are regularly assessed by independent auditors through penetration testing and comprehensive security reviews to ensure there are no exploitable vulnerabilities.

24/7 Privacy Support

The waze128 support team is ready to assist you with any privacy or personal data queries at any time — via live chat, Telegram, or email.

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